Refund Policy

Summary

By purchasing, subscribing to, or otherwise paying for any Prism Data Group product or service, you acknowledge and agree that all such payments are non-refundable. We do not issue refunds, credits, or pro-rated reimbursements, whether for partial use, unused subscription periods, accidental purchases, change of mind, or otherwise.

Subscriptions

For subscription-based products, you may cancel your subscription at any time to prevent future billing. Cancellation stops future charges; it does not retroactively refund any prior payment. Your access to paid features will continue through the end of the billing period you have already paid for.

Chargebacks

Initiating a chargeback or payment dispute without first contacting us in good faith may result in immediate suspension or termination of your access to the Services and may be reported to your payment provider as a violation of these terms.

Statutory rights

Nothing in this policy is intended to limit any rights you may have under applicable consumer-protection law that cannot lawfully be excluded or modified by agreement. Where such non-waivable rights apply, this policy applies to the maximum extent permitted by law.

Questions

If you have a question about a charge or your account, please reach out through our contact form and we'll review your inquiry.